Return & Refund Policy

Return Policy

If you’d wish to return an item to RudysRoundUp, please follow the instructions below within 30 days of delivery.

Safely pack the things within the original packaging that came with the merchandise and contact us to get the returned shipping address of our warehouse. If the products received are broken, please contact Customer Service at [email protected].

Shipments must be pre-dispatched employing a traceable method like USPS or insured mail.

Please note:

Customers are charged a fee to return the products to us. Shipping and handling charges and other fees aren’t reimbursed. We cannot accept cash payments on delivery. You would like to provide a legitimate tracking number when filling out the return form for your return to be processed successfully.
Regular products are often returned for a refund, replacement, or a credit hold, while special or custom products can only be returned for change.

Once the Execution Center has received and confirmed your return (usually within 72 hours of receipt), you’ll receive an email confirming that your return is complete. If there’s a refund, it is becoming to be issued within 7 days. Please note that depending on the financial organization, it’ll take another 3-5 working days for the credit to be credited to your account.

Have any questions?

Email us at [email protected]. RudysRoundUp team is happy to help!


Refund Policy


We understand that there are times you’d possibly not like your Products product, we offer a 30-day window to return your product for a refund if in unused and excellent condition. If you’d wish to return your item, there’s a $20 restocking fee, but you’ll be liable for paying the shipping back to us, so on urge refund you’d wish to contact us at [email protected] before returning the item for return instructions



To exchange a product please contact us at [email protected] and we’ll process the exchange. A 20$ restocking fee may apply


Defected, wrong, or not as described product

If you discover your order is flawed, contact us at [email protected] with photos of the product and we’ll immediately send a replacement.


Change of mind

Unfortunately, no return or refund will be processed in this case.


Cancel order

We usually ship the orders as soon as possible. Therefore if you’d wish to cancel your order please contact us immediately at [email protected]. We’ll not guarantee that your order could be canceled, however, you can always return the order once received.

*All refunds are becoming to be issued after receiving the product is returned and inspected. It’s going to take up to 7 business days for the refund to reflect in your checking account.


Customer contact 24/7

Phone : +1 (505) 316-7901
Mail : [email protected]